Effective Date: 15/03/2024

At SkillDro, we strive to provide high-quality digital products and online courses. Because our products are delivered electronically, refunds and returns work differently than for physical goods. This policy explains how we handle refunds and returns.

1. Digital Products

All products on SkillDro are digital and delivered electronically. Once a purchase is completed and access to the product has been granted, it is considered delivered.

2. Refund Eligibility

Refunds may be considered only under the following conditions:

• You were charged more than once for the same product due to a technical error.

• You did not receive access to the product after successful payment, and our support team is unable to resolve the issue.

• The product delivered is significantly different from its description on our website.

Refund requests that fall outside these conditions will generally not be accepted, as digital products cannot be “returned” once accessed or downloaded.

3. Non-Refundable Items

The following are not eligible for a refund:

• Change of mind after purchase.

• Failure to use the product due to lack of technical knowledge or device incompatibility.

• Discounted, promotional, or bundle purchases unless access issues are proven.

4. Refund Request Process

If you believe you are eligible for a refund, please contact us at info@skilldro.com within 7 days of purchase. Include the order number, product details, and a clear explanation of the issue.

Our team will review your request and notify you of the outcome within 5 business days. Approved refunds will be processed back to your original payment method.

5. Cancellations

Subscription-based products, if offered, can be canceled at any time. You will continue to have access until the end of the billing period. No partial refunds are provided for unused time.

6. Contact

If you have any questions regarding this Refunds & Returns Policy, please contact us at:
📧 info@skilldro.com